INCLUDED IN DAILY RENTAL RATES

- Unlimited kilometres
- Vehicle insurance (excess applies, see information under the heading “for your protection – vehicle excess”)
- 10% GST*
- Vehicle registration surcharge*
- Kitchen equipment*
- General equipment*
- Customer Care 24 hour, 7 days per week road-service helpline (toll free)
- Travel wallet including road maps and travel information
- Super saver booklet with discounts to tourist attractions and holiday parks

*Goods and Services Tax (GST) - GST is an Australian Federal Government imposed tax. GST is included in all Britz rates and is currently 10%. Britz reserves the right to amend GST upon Government intervention.
*Vehicle registration surcharge - a fee levied to cover the costs of vehicle registration. This fee is included in the daily vehicle rates.
*Kitchen equipment includes plates, bowls, cups, glasses, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot and tea towel.
*General equipment includes pegs and clothesline, dustpan/brush, fire extinguisher, bucket/hose, broom, matches, ice cube tray, coat hangers and toilet chemicals.

Britz Rookie Terms & Conditions

BRITZ BONUS PACK (ALL INCLUSIVE RATES)

The Britz Bonus Pack for 2WD campervan rentals is $42 per day (maximum charge of $2,100 per rental) and is in addition to the daily vehicle rate.
The Britz Bonus Pack for 4WD campervan rentals is $52 per day (maximum charge of $2,600 per rental) and is in addition to the daily vehicle rate.

- Excess Reduction Option 2*
- 2.5% stamp duty and administration fee*
- 1 x linen and bedding kit per person*
- Extra driver fees*
- Pre-Purchase Gas (PGO)* (gas bottle used for cooking. Also used for hot water facilities in vehicles that have this option)
- Picnic table and chairs (chairs per person travelling)
- 1 x child or booster seat if required*
- 4WD Outback Safety Kit (included in 4WD campervan rentals only)*

*Excess Reduction Option 2 - This option reduces the excess for 2wd campervans from $5,000 to NIL and from $5,000 to $440 for all 4wd vehicles.
*Stamp duty and administration fee - A surcharge of 2.5% of the total cost will be levied to cover state government taxes, duties and administration costs. This fee is included in the Britz bonus pack. All rentals are subject to the 2.5% fee in addition to the vehicle cost if the Britz bonus pack is not selected. This is charged to the customer upon vehicle collection.
*Linen and bedding includes pillow, pillowcase, sleeping bag, sheet and towel per person. This is included in the Britz bonus pack. If the Britz bonus pack is not selected, the customer can hire linen and bedding packs direct from Britz at the cost of $35 per person, per hire.
*Extra driver fees are included in the Britz bonus pack. If the Britz bonus pack is not the selected package the cost of extra driver fees are $3 per day, per person, per hire with a maximum charge of $150 per person, per hire.
*Pre-Purchase Gas Option (PGO) allows the customer to return the vehicle without the need for the gas bottle to be replenished. The gas bottle is used to operate the gas stove and to heat the hot water in vehicles with a hot water facility. This option can be purchased separately if the bonus pack has not been selected.
*4WD Outback Safety Kit – Included in the Britz bonus pack for 4wd campervan hires only. The kit includes an Emergency Position Indication Radio Beacon (EPIRB), snatch strap with D shackles and a folding spade. An EPIRB when activated transmits an emergency distress signal, which can be detected by Australian rescue authorities. A snatch strap is used to pull a vehicle from a bogged position with the aid of another vehicle. The D shackles secure the snatch strap to a rigid anchor point.
*Child/booster seat – Note that not all Britz vehicles can accommodate child restraint equipment. Childseats depending on the child’s age are commonly used for children 3 years or less. Reversible childseats or capsules are used so that an infant can be accommodated when required. Booster seats again depending on the child’s size are commonly used for children between 3 and 8 years of age. All child restraint equipment is to be fitted by the hirer facing forward, in the appropriate seat/s and cannot be situated on side facing seats. Refer to vehicle specifications on the website and/or contact reservations for further information.

FOR YOUR PROTECTION - VEHICLE EXCESS
Personal injury is covered in most cases through registration third party insurance. Britz strongly recommends that all people travelling in Australia take out personal travel insurance. All vehicles are insured for the damage to the vehicle or to the property of a third party. The hirer is responsible for the first $5,000 (“the excess”) of the cost of damage to third party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.

The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if Britz are successful in recovering the cost of the damages from the third party. Please note that third party claims can take months to resolve.

The excess applies in respect of each claim, not rental.

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

This $5,000 excess can be reduced, in most circumstances, by the purchase of excess reduction option 1, excess reduction option 2 or the no worries cover option.

Excess Reduction Option 1

When excess reduction 1 has been purchased the hirer is responsible for the first $2,500 (“the excess”) of the cost of damage to third party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

Please see the ‘Exclusions’ section below, whereby all Excess Reduction cover will be made void.

Excess Reduction Option 2

When excess reduction 2 has been purchased, the hirer will have no excess at all for 2wd vehicles with the exception of the ‘exclusions’. In the event of the vehicle hired being a 4wd the hirer will be responsible for the first $440 (“the excess”) of the cost of damage to third party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

Note: Excess Reduction Option 2 is included in the Britz Bonus Pack

Please see the ‘Exclusions’ section below, whereby all Excess Reduction cover will be made void.

Note: Excess Reduction Option 2 is included in the Inclusive component.

No Worries Cover:
The No Worries Cover option extends the cover available with excess reduction 2. It includes cover for accidental damage to the overhead and underbody sections of the vehicle. With 4wd hires, it also reduces the excess to NIL. Please note No Worries Cover can only be sold to customers who have purchased either Excess Reduction 2 (ER2) or the Britz Bonus Pack:

For Customers with Britz Bonus Pack:
2wd - $50 per hire
4wd - $80 per hire
For Customers with Excess Reduction 2:
2wd - $80 per hire
4wd - $120 per hire

With the no worries cover option, the hirer will not have to pay any excess at all for any damage to the vehicle or property of a third party with the exception of the ‘exclusions’. This will include accidental overhead or underbody damage to the vehicle. Please note overhead and underbody damage cover is excluded unless the no worries cover option has been purchased.

Tyre and Windscreen Damage:
Where the hire has a nil excess up to one windscreen and two tyres will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the hirer.

Exclusions:
All insurance cover will be made void if any of the following ‘Exclusions’ are breached:
1. Overhead and underbody damage to the vehicle – except where no worries cover has been purchased.
2. Any water related damage which includes, but is not limited to:
a) any vehicle submersion
b) creek or river crossing
c) driving through low plain flooded areas
d) beach driving
3. Personal belongings. Britz recommends the hirer does not leave valuables in the vehicle and that they have insurance to cover for the loss/damage of personal belongings.
4. Any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle).
5. Any damage caused while driving under the influence of alcohol or drugs.
6. The incorrect use of fuel (fuel being diesel or petrol) or contaminated fuel. The hirer will be responsible for any associated cost.
7. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged or has been abandoned.
8. The cost to replace keys, which have been lost or retrieval of keys, which have been locked in a vehicle.
9. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed Britz does not accept any liability.
10. Drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.

BRITZ STRONGLY RECOMMENDS OUR CUSTOMERS TO TAKE EXCESS REDUCTION OPTION 2 AND PREMIUM COVER OPTION FOR TRAVEL WITH COMPLETE PEACE OF MIND.

VEHICLE SECURITY DEPOSIT

(In the USA a vehicle security deposit is referred to as the “deductible”.)
Upon vehicle collection, a security deposit is required. The amount is determined by the excess reduction option selected.

For security purposes, only a credit card can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

All debited bonds are subject to a 1.5% credit card surcharge in addition to the bond amount. This surcharge is refunded when the bond is refunded. If a bond is retained the surcharge is retained.

If an excess reduction option is not selected, the security deposit is $5,000 payable by credit card. The $5,000 is debited to the hirer's credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer's daily withdrawal allowance available on the credit card.

If Excess Reduction Option 1 has been taken the security deposit is $2,500 . The $2,500 is debited to the hirer's credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer's daily withdrawal allowance available on the credit card.

If Excess Reduction Option 2 is selected with or without no worries cover or the package booked is the bonus pack the security deposit is $220 for 2wd vehicles or $440 for 4wd vehicles. The $220/$440 is taken as an imprint to the hirer's credit card when the vehicle is collected. An imprint simply records a figure against the hirers credit card of $220/$440 that Britz can then debit if required.

The security deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged, with a clean interior and with full fuel tanks (fuel being petrol or diesel) and gas bottle. Except where the customer has purchased PGO (PGO is included in the Britz bonus pack) and/or Pre Purchase Fuel (PPF), failure to return the vehicle with full petrol or diesel tanks and/or a full LPG bottle will result in refill charges, which will be advised upon return of the vehicle. Britz reserves the right to retain an $125 cleaning fee if the vehicle is not returned with the interior in a clean condition. The toilet and waste water tank must be emptied prior to the return of the vehicle, or an additional $125 soiling fee will be retained.

Cheques are not an acceptable method in which to supply a vehicle security deposit and will not be accepted. In the instance where the hirer does not hold a credit card for the purpose of the vehicle security deposit or the credit card holder will not be present upon vehicle collection Britz does provide the option to leave the security deposit via cash or travellers cheques or can arrange for a credit card to be debited prior to the rental commencing. It must be advised to Britz at least 14 working days in advance of vehicle collection that a cash or travellers cheque vehicle security bond or a prior credit card debit is required. This cannot be arranged upon vehicle collection. Please note strict guidelines and criteria must be met for cash/travellers cheques vehicle security deposits and prior credit card debits. Please contact reservations for more information if required.

FOR SECURITY PURPOSES BRITZ STRONGLY RECOMMENDS THE USE OF CREDIT CARDS FOR VEHICLE SECURITY DEPOSITS.

EXCHANGE RATE / CURRENCY VARIATIONS

All credit card transactions payable at the depot are conducted in Australian dollars. Due to exchange rate fluctuations and/or bank transaction fees there could be some variance in the amount refunded compared to the amount initially charged. Britz does not accept any liability for variances up or down.

CREDIT CARDS (applicable at the depot)

The credit card holder will be jointly and severally liable as a customer. Accepted credit cards are Visa Card, MasterCard and American Express. A non-refundable 1.5% surcharge will apply to all credit card transactions. Credit card surcharges also apply to debited security bonds. In this instance, the surcharge is refunded when the bond is refunded. If a bond is retained the surcharge is retained.

PERSONAL AND COMPANY CHEQUES

Personal and company cheques will not be accepted as payment for rentals at the time of pick-up. These must be received by Britz 14 working days prior to commencement of the hire/s.

LICENCE

A current and full Australian resident motor vehicle driver’s licence is required and must be produced upon vehicle collection.

AGE RESTRICTIONS

Drivers must be 21 years of age or over. For drivers 75 years of age or over, a medical certificate stating that the customer is fit to drive for the duration of the hire is required.

ADDITIONAL PRODUCTS & SERVICES

Note: Linen and bedding kits, outdoor table and chairs, a child or booster seat (if required), extra driver fees, the pre-purchase gas option and the outback safety kit (4wd campervan rentals only) are included in the Britz bonus pack.

* Britz strongly advises all 4WD customers venturing into remote areas of Australia to carry a 4WD outback safety kit, which includes a satellite safety beacon. The beacons can be activated in emergency situations to alert rescue authorities. The outback safety kits are available for hire with all 4WD vehicle rentals for $95. The outback safety kit is included free when booking our 4WD Training Course, which is available from most mainland branches, 7 days per week. The course will need to be pre-booked.

* The 4WD training course is a half day in duration plus travel time and is conducted by an experienced 4wd trainer. The course aims to equip the driver/s with basic 4wd skills. The course cost is for a maximum of two drivers. It is recommended that hirers renting the Britz Bushcamper, Adventurer or 4wd Car for 4wd use do this course. Courses are subject to availability and must be pre-booked. Should a course be cancelled on the day by the hirer or is a no show the course cost will still be charged. Britz reserves the right to cancel pre-booked courses due to unforeseen circumstances.

STAMP DUTY AND ADMINISTRATION FEE

A surcharge of 2.5% of the total cost will be levied to cover state government taxes, duties and administration costs. Note the 2.5% stamp duty and administration fee is included in the Britz bonus pack.

RENTAL DURATION

- Rental days are charged per calendar day. When calculating the number of days a vehicle is rented, the day of pick-up is counted as day one of the rental. The day of the vehicle's return is counted as the final day of the rental. Vehicles are required to be collected and returned with business hours unless arranged otherwise.
-Minimum rental period is 5 days, with the exception of one-way hires, which are subject to a 7-day minimum hire requirement.
-Hires with a collection date between 15 December 2007 and 5 January 2008 will require a minimum hire of 7 days and 4 and 6 berth rentals from Sydney with a collection date between 3 October and 9 October 2007 will also require a minimum of 7 days hire.
-Minimum rental periods are subject to change during peak periods.
-These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests for quotes/bookings of more than 100 days should be directed first to reservations.
-Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.
-If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit card over the telephone on confirmation of the rental extension. The rate charged will not reflect the original rate booked. Failure to obtain authorisation will result in a daily fee of $150 in addition to the daily rate.

ROAD RESTRICTIONS

- 2WD campervans can only be driven on sealed/bitumen roads. The only exceptions to this are well maintained access roads to recognised campgrounds and the roads on Kangaroo Island (South Australia).
- 4WD campervans and cars can also be driven on recognised unsealed roads.
- 4WD vehicles may only travel to the following areas with the written permission of Britz (please contact the local branch for further information): Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track and Gibb River Road. Britz recommends taking a Britz 4WD Training Course before travelling in these areas.
- Vehicles are NOT permitted to travel on the Canning Stock Route, the Lost City in Litchfield Park and the Telegraph section of the road to Cape York.

Britz reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the hire period.

CHANGE OF DROP OFF DESTINATION

If the customer wishes to change the drop-off destination, they must first obtain authorisation from the reservations or scheduling departments.
Subject to the change being approved, an additional charge of up to $500 may apply.

ONE WAY RENTALS

- One-way rentals are available between all branch locations, the exception is one-way rentals into or out of Tasmania for all 4WD vehicles, these are on request.
- A one-way rental fee of $220 is charged.
- The one-way fee if applicable is charged per hire.

RENTALS IN BROOME

An additional remote location fee of $400 applies to all rentals picking up or dropping off (or both) in Broome. From 01 April 2007 this charge will be $450 . Only one remote location fee is charged per vehicle. This is in addition to the One Way fee if applicable.

TRANSFERS

Britz clients will need to make their own way to and from the Britz branch, at their own expense.

AIRPORT CONCESSION FEE

An airport concession fee may be charged for hires with pick-up or drop-off from airport locations. An airport pickup fee of $17 per hire (Campervans) or 8.5% of the total hire cost (per 4WD Car) will apply for hires with pick-up at Hobart airport. This fee is subject to change and new airport charges may arise.

INFRINGEMENTS

Britz reserves the right to charge the hirer for any speeding, parking or tollway fines, associated administration costs and/or accidents including third party property damage not reported on return of the vehicle. The administration fee per fine, in addition to the fine, will be $60.

CUSTOMER CARE ON-ROAD ASSISTANCE

Any problems associated with the vehicle, including equipment failure, must be reported to Britz as soon as possible and within 24 hours in order to give Britz the opportunity to rectify the problem during the rental. Failure to do so will compromise any claims for compensation. Britz do not accept liability for any claims submitted after this period.

REPAIRS

Repairs up to $100 may be effected without authorisation and will be reimbursed upon presentation of a receipt. For amounts over $100, Britz will need to be informed in advance. Repairs will be approved provided the customer was not directly responsible for the damage. Receipts must be submitted for any repair or the claim will not be paid.

CHANGE OF VEHICLE

Should the vehicle booked be unavailable through unforeseen circumstances, Britz reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund.

VOLUNTARY DOWNGRADE

Should the hirer decide to take a lesser vehicle than booked they will not be entitled to any refund.

CANCELLATION FEES

FREECALL Reservation Telephone Numbers
From Australia 1300 883 588
within Australia phone: (03) 8781 1100    Fax: (03) 8781 1109
International callers phone: + 61 3 8781 1100     Fax: + 61 3 8781 1109

Email: enquiry@motorhomesworldwide.com
www.motorhomesworldwide.com

Company ABN: 52 134 317 801