Base Charge includes:

• Reservation processing and customer service
• Exterior cleaning
• Basic interior cleaning (maximum time 2 hours)
• Technical check-up
• Transfer from and to airport / airport hotels in all locations (Helsinki-Vantaa International Airport, Arlanda International Airport, Gardermoen International Airport, Kuopio Airport, Rovaniemi Airport, and Ivalo Airport)
• Guidance for using a camper (Service language is English). This service can be given in video format.
• Delivery and collection 24 hours in a day & 7 days a week by appointment only.
• Information package with guides & maps
• Complementary bottled water (1 liter) at arrival
   

Rates includes:  (Rates are charged on a calendar day basis)

• Modern rental vehicle
• 22 % Value Added Tax
• 300 kilometers per rental day
• Each calendar day is considered as a rental day unit
• Compulsory insurance against loss or damage
• Collision insurance with EUR 2400 (~2400~) deductible per accident or damage
• Cooking ware and tableware
• Each vehicle is supplied with multilinqual instruction booklets
• Luggage handling- Clients can leave their hard cover suitcase to our Rental station for their vacation time
   

Rates do not include:

• Petroleum ( DIESEL ) is not included in the price. Diesel tank is full at the pick-up and it has to be returned full. Clients can choose to purchase refueling service if they wish to return a vehicle with non-full diesel tank.
• Gas is not included in the price. Both bottles are full upon pick-up and we charge EUR 50 (~50~) for each used bottle. Gas bottles are purchased in advance.
• Blankets and pillows are not part of standard accessories.
• Parking at our depot - We charge EUR 8 (~8~) per rental day if a client leaves his / hers vehicle at our Rental Station (Available in Helsinki, Rovaniemi, Stockholm and Oslo)

Due to new European laws, Only 5 passangers are allowed to travel simultaneously in Large and Extra Large categories, even though they are more beds in these vehicle types.

Due to new European laws, All children whose height is under 135cm must be seated in a child seat or in a booster seat when travelling in our motorhomes.
 

Service Times:

• Touring Cars rental stations are open 24 (Twenty Four) hours 7 (Seven) days a week by appointment only.
• Touring Cars needs exact pick-up and drop-off times. In addition, flight numbers have to be informed for all rentals that include airport pick-up service.
• Please note that we charge EUR 79 (~79~) if the pick up time is between 23:00 and 05:00

Stockholm Depot Map   |   Oslo Depot Map
 

Long Rental Discounts:
15 to 21 days - 3% discount
22 to 28 days - 7% discount
29 to 35 days - 11% discount
36 to 42 days - 15% discount
43 days or more - 20% discount

Early Return Discount:
EUR 50 (~50~) early return discount will be granted for all vehicles returned on the last day before 11:00am. This discount has to be requested on booking.

Accessories: (included in rental price)
Kitchen - frying pan, little pot, 2-5 litre pot, water pan, termos, coffee filter, dinner plates, soup plates, drinking glasses, coffee mugs, salad bowl, salad spoons, serving bowl, strainer, beater, measurement cups, cutting board, hot pad, pot stand, soup spoons, knifes, forks, cutting knife, small sharp knife, cheese cutter, frying laden, ladle, bottle opener with corkscrew, can opener, wash basin, draining board

Other Equipment - hanger, dish brush, dustpan and brush, plastic baskets, CD player, matches, water hose, 220V resource cable, first aid kit, rubber cloves, multilingual instruction book

Optional Extras:

* Law requires that all children up to 135cm travel in specified baby seat (please inform us heights and weights of kids)
 

One Way Specials:

• OPTION 1 - Pick Up Helsinki / Drop Off Oslo or Stockholm before 15 June 2010 (category will be based on number of people traveling)
  
• OPTION 2 - Pick Up Oslo or Stockholm / Drop Off Helsinki after 20 August 2010 (category will be based on number of people traveling)

Package is sold in full weeks. Days that exceed a full week, will be charged based on normal price list.
Prices include base charge, daily fees and one-way fees. Cannot be combined with other discounts or offers.
1. EUR 853 for 7 rental days
2. EUR 1524 for 14 rental days
3. EUR 2195 for 21 days
 

One Way Rentals:
One-way rentals include picking up a vehicle in one city and returning the vehicle to another city or location. One-way rentals are subject to availability and might be restricted. We ofer limited number of one-way packages for Bergen and Trondheim. One-way fees have to be paid in advance.

Bergen,Trondheim, Ivalo, and Kuopio are available only as one-way rentals. Moreover, Pick-up has to be in one of our four rental stations. Clients, who wish to book one-way package between One-way rental station, have to sign one deductible for us and Touring Cars reserve a right to perform post rental check-up on the rental vehicle. Touring Cars will refund the deductible if there are no new damages on the vehicle.
 

Fuel Purchase Option:
Touring Cars rentals commence with a full tank of diesel. A refueling charge of EUR 26 (~26~) + EUR 2 (~2~) per liter will be applied to a rental if a vehicle is returned with less than a full tank of diesel. Client may choose the Fuel Purchase Option . Full Purchase Option is available at the time of rental and allows clients to return vehicle without refueling diesel tank. Total cost is based on self-service diesel price in the area and EUR 13 (~13~) surcharge. This option allows a client the convenience of not having to refuel the vehicle prior to returning.

Penalties:

• The vehicle must be returned with empty waste water tank and lavatory cassette. Also, vehicle has to be moderately clean inside. Failure to comply will entail a cleaning surcharge of EUR 150 (~150~) and labor charge of EUR 60 (~60~) per hour.
• Smoking is prohibited in the camper, we will charge EUR 850 (~850~) if this rule is broken.
• Animals are not allowed in the campers, the penalty fee is EUR 400 (~400~).
• Touring Cars will automatically charge all parking fines, which clients have received during their holiday.
• If a client does not comply with returning time, Touring Cars reserves a right to charge EUR 50 (~50~) per hour for each hour that a client is late. The Client has to give a minimum 24-hour notice of being late or the surcharge will be issued. However, Touring Cars has to approve any changes in returning time. Touring Cars may charge in addition to above mentioned fee monetary losses from the client, who was late, if their being late delays the next rental of the rental vehicle.

Driver's Requirements:

A valid driver’s license is required for all rentals. Driver must have held a driver’s license for driving passenger cars for at least one year.

• Primary driver will be added to the Rental Agreement by Touring Cars sales office. The office will add the name, which was given upon reservation, to the Rental Agreement. This individual must hold a valid driver’s license, be over 18 years of age, present an acceptable credit card (debit cards not accepted), have held the driver’s license for driving passenger cars for at least one year.
• Individuals not automatically covered on the Rental Agreement, as Authorized Operators, need to be approved by Touring Cars staff before adding them on the agreement.
• Renter and each additional authorized operator must be present to sign Rental Agreement, present an acceptable credit card (debit cards not accepted), show valid driver’s license, and must be a minimum of 18 years of age, he or she must have also held the driver’s license for driving passenger cars for at least one year. Additional authorized operator have to present their own credit card for security deposit at rental.
  • 1st additional driver EUR 7 (~7~) per day (max EUR 49 (~49~))
  • 2nd additional driver EUR 5 (~5~) per day (max EUR 35 (~35~))
  • 3rd additional driver FREE of charge
  • 4th additional driver FREE of charge

Included Airport Transfers:
We offer transfers for the following airports:

• Helsinki-Vantaa International Airport
• Kuopio Airport
• Rovaniemi Airport
• Ivalo Airport
• Arlanda International Airport
• Gardermoen International Airport

Airport Hotel transfers are only available for these airport areas!

Not Included Airport Transfers:
We offer limited number of airport transfers between these airports and our rental stations. The fee is EUR 199 (~199~) one way. Otherwise, client will be responsible to make their own arrangements.

From: Sandefjord, Torp Airport
To: Klofta (OSLO), Touring Cars Rental Station
Distance: 160 km
Traveling time: 3 hours

From: Rygge, Moss Airport

From: Nyköping, Skavsta Airport
To: Märsta (STOCKHOLM), Touring Cars Rental Station
Distance: 132 km
Traveling time: 2 hour

From: Västerås Airport
To: Märsta (STOCKHOLM), Touring Cars Rental Station
Distance: 75 km
Traveling time: 2 hour

Insurance:
The insurance system is divided into 2 categories in Scandinavia. First category is compulsory insurance, which covers damages to other party in a case of an accident caused by negligent party. Second category is collision insurance, which covers damages to the vehicle of negligent party.

The collision insurance covers damages to rented vehicle in a case of an accident, fire or theft. The insurance is not valid if the vehicle is being used under influence of alcohol or illegal drugs. Also, insurance is not valid if the damages are caused because of careless behavior by the renter or his party. All exterior damages, regardless if they have been caused in a third party accident or not, are subject to deductible. For an example, windscreen is subject to deductible rules if a stone brakes it. Interior damages are not part of collision insurance, so full retail value will be charged for each damaged part.

Touring Cars offers both insurances free of charge to all renters. TC Basic insurance package’s collision insurance has EUR 2400 (~2400~) deductible, which means that the renter is responsible for paying up to EUR 2400 (~2400~) if he or she causes a damage or an accident to the vehicle. The collision insurance will pay the excess of EUR 2400 (~2400~). It is very important to notice that the deductible is per damage or accident and not per rental period.

Deductible cannot be reduced, when a client travels to Russia or to Baltic states. Deductible in the case of theft is minimum 20% of the vehicle’s value. Touring Cars also offers two different extensive insurance coverage options to clients, who rent a camper for a minimum period of one week. Clients can choose to buy more extensive collision coverage and to reduce the deductible amount to EUR 1200 (~1200~) by paying EUR 12 (~12~) per rental day. They can also purchase TC Premium Insurance, which lowers the deductible to EUR 600 (~600~). In addition, there is no deductible for one tyre damage or one windscreen damage if a client purchases TC Premium insurance. This package costs EUR 19 (~19~) per rental day. Minimum period is 7 days or a payment of equivalent amount. These deductible rules are valid for exterior damages ONLY.

* Maximum liability for

• Windscreen / tyres (Cost of repair or replacement)
• Single vehicle damage
• Third party accident

** No deductible will be charged for one windshield damage or one tyre damage

Deposit:
A security deposit is required when collecting your vehicle and is payable by credit card. Your credit card must be valid for at least the amount of the insurance excess.
The security deposit will be charged to your credit card and refunded at the end of the rental if the terms of the contract have not been breached, there has been no accident damage and the vehicle is returned clean, all equipment intact and on time.
PAYMENT OF THE SECURITY DEPOSIT BY CREDIT CARD IS MANDATORY AND NO VEHICLE WILL BE RELEASED WITHOUT A CREDIT CARD IMPRINT.

Traveling Abroad:
As a rule, travel abroad is possible in all countries of Europe. However, special insurance coverage is required for Russia, Poland, Belarus, and the Baltic States. You can travel to these countries with our campers, but you have to follow the special insurance requirements. If your client plans to travel outside of Scandinavia, you have to inform us, when you book the trip.

• Driving to these countries is permitted with a notation on the Rental Agreement from the Touring Cars counter to present at customs.
• We obtain a green card, insurance document, if client wishes to enter to these countries, but additional traffic insurance might be required. If so, it will be sold to the client at customs.
• Client has to stay inside the rental vehicle between 20:00 (08:00 PM) and 06:00 (AM). Otherwise, theft insurance is not valid. If clients are not using the vehicle, they should organize secured and / or locked parking area for it.
• Deductible for theft case is 20% of retail value of the rental vehicle or lost items. Minimum amount is EUR 600 (~600~) euros.

Breakdown:
The customer is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 24 hours or more, through no fault of the customer, our responsibility to customer is limited to refund of daily rate or portion thereof. Client is required to travel with their rental vehicle to the closest repair location stated by Touring Cars Personnel. We reimburse client’s based on the following Refund Matrix. Daily refund will be issued for only the days that a vehicle is at breakdown due to the no fault of a client. Moreover, we will not issued refunds for the whole rental period. Diesel reimbursements will be granted only on Severe cases.

Minor - Maximum EUR50 (~50~)

• Loose dining table
• Broken window mechanism
• CD player was not working
• Missing Accessories
• Exhaust pipe malfunction
• Leaking window
• No pre-booked addtional items available
• Insufficient Orientation

Medium - Maximum EUR 120 (~120~)

• Leaking water pipe
• Badly cleaned vehicle
• Leaking gas connection
• Head lights, Blinkers, or wipers were not working properly
• No replacement fuses
• Locking mechanism

Severe

• Water pump malfunction
• Water heater malfunction
• Air healer malfunction
• Worn out tires
• Start engine malfunction
• Battery engine malfunction
• Refrigerator malfunction
• Driving compensation EUR 12 (~12~) per km for severe problems

Breakdowns:
The customer is responsible for checking engine oil, fluids and coolant levels at each refueling as well as reporting mechinical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintanence.

In the event the vehicle is in breakdown repair for 24 hours or more, through no fault of the customer, our responsibility to the customer is limited to refund of daily rate or portion thereof. Radio, fridge, appliances, cruise control and generator malfunctions are not considered breakdowns and no refunds are available for repair time to these items.

Cancellations:
Cancellation fees take effect on receipt of your booking request.

Helsinki Card Information: