The following are payable at time of collection, if applicable:

Additional mileage charged at USD $0.45  + local sales tax at drop off  
500 mile packages prepaid / prebooked are USD $190 incl. tax.
Refundable deposit: USD $1000 . Visa, Mastercard, Euro card and Amex accepted.
VIP coverage: Excess of USD $1,000 . Insurance liability may increase to USD $3,000  is some instances.
SLI (Supplimentary Liability Insurance): USD $9  + Tax per day. Will cover up to USD $1,000,000 if involved in an accident. Refer to Motorhomes Worldwide for details.

Deposit
USD $1000 - Will be authorized / blocked (not charged) on Visa / Mastercard / Amex credit card while traveling. Additional deposits

Mileage Rate:
USD $190 incl tax  per 500 mile package
USD $0.45  plus local tax per extra mile at drop off.
Please note: All mileage must be prebooked - no additional mileage packages or unlimited mileage upgrade available at pick up.

Taxes & Governmental Fees:
Sale taxes are included for all pre-booked items. Local taxes apply for all pick up and drop off charges and may change at any time.
Newly assessed governmental fees (other than sales tax or DMV fees) not known at this time will be collected at pick up. (Except SLI Insurance / N.J. security / Colorado Road Safety Fee)

Local taxes are as follows and are applicable for any additional charges paid for at the depot:

• Denver: 4.85%
• Las Vegas: 8.10%
• Los Angeles: 8.75%
• New York: 7.00%
• Orlando: 6.50%
• San Francisco: 8.75%
• New Jersey Domestic Security Fee: USD $5.00 per day (USD $140.00  maximum).  This fee is payable directly to the depot.

Preparation Fee:
USD $200  per rental for all bookings. It includes:

• Transfer from/to the airport and hotels
• Exterior cleaning of the vehicle
• Final interior cleaning of the vehicle
• Initial set of toilet paper and chemicals, kitchen towels
• KOA guide, discount card, Woodalls campground directory
• Vehicle manual
• Levelers for the vehicle
• Personal walk-thru (not a movie)

Convenience Kit (Includes FREE GPS Rental):
USD $70  per person - children up to 6 years free of charge

Convenience Kit
Convenience kit: Global Positioning Syste Comforter Cover for comforter Sheet Pillow Pillow protector Pillow case Bath towel Hand towel Wash cloth Kitchen towel Cleaning towel Paper towel roll Broom Dust pan and brush Bucket / trash can Cloth hangers Flash light Lighter / matches Levelers Glass Cup Dinner plate		Salad plate Mixing bowl Knife Fork Spoon Teaspoon Scissors Roast slicer Cookware set Can opener Cork puller / bottle opener Vegetable peeler Turner Basting spoon, slotted spoon Grill fork Whisk Coffee maker Tea Kettle Measuring cup Colander Cutting board Plastic containers Toaster

All items must be returned at end of trip.

The Vehicle Provisioning Kit includes a flashlight, can opener, bottle opener, broom with dust pan, plastic pail, spatula, cooking spoon, cooking fork, coffee cups, tumblers, plates, soup bowls, silverware, platter, tea kettle, colander, mixing bowl, and a cookware set. All item must be returned clean at end of trip.

GPS Rental:
$100 Per Rental - FREE if Convenience Kits are selected for hire.

Camping Chair:
USD $9.00  per camping chair. No tables, BBQ's, child seats or bikes are available.

One Way Rental Fees:

2013 One Way Specials:

• DEN / LAS to LAS / LAX / SFO: No One Way Fee for pick up after 25 March 2013 and latest drop off before 31 May 2013.
• MCO / NYC to LAS / LAX / SFO: No One Way Fee for pick up after 25 March 2013 and latest drop off before 07 July 2013.
• LAS / LAX / SFO to DEN: No One Way Fee for pick up between 15 July 2013 and 15 August 2013.
• DEN / LAS / LAX / NYC to LAS / SFO: No One Way Fee for pick up between 01 October 2013 and 31 October 2013.
• DEN / LAS / LAX / NYC / SFO to MCO - No One Way Fee between 01 October 2013 to 31 October 2013

Long Term Discounts:
5% Discount with rentals of 21 or more nights
10% Discount with rentals of 42 or more nights

Generator:
USD $3  per hour (payable at drop off).

Supplemental Liability Insurance ( SLI )
USD $9 per day.

Colorado Road Safety Fee:
USD $2.00 per night (Max: USD $90 per booking) applies to all bookings with Denver Pick Up.
Please Note: Denver Branch closed from 01 December to 28 February.

Sunpass Transponder (SPT):
USD $6.00 per night (Max. USD $126.00 per booking) - available with MCO pick up only

Florida Road Toll System:
Please click here if you are travelling on the Florida Turnpike on the southern 47 miles stretch of the Turnpike, from US1 in Florida City to the Miami-Dade/Broward County line.

New Jersey Security Fee:
USD $5  per day applies to all New York City pick ups, maximum of USD $140  per booking.

Pick Up and Return:
Vehicle pick up time is between 12:00 noon and 4:00pm. (To avoid waiting times or to schedule a shuttle pick up please call the branch)
Vehicle return time is between 8:00 am and 10:30 am.
A charge of USD $30 (~30.00~) per hour applies for a late vehicle return. Clients will not be entitled to get a complementary transfer back to the airport or airport transfer after 11am.

Hours of Operation:
Monday through Friday 8.00 am to 5.00 pm. Saturday from 8.00 am to 1.00 pm (or during season as required).
All stations are closed on Sundays and on all statutory holidays.
Please note: Denver depot is closed for Winter 01 December to 28 February.

Public Holidays:

Driver Requirements:
A valid national driver's licence is required for each driver. In addition we recommend that foreign customers have an international driver's license or an English translation of the license issued by their home country. All drivers must be at least 25 to 79 years of age (21 Years on request basis).

Additional Drivers:
No extra charge for additional drivers.

Minimum Rental:
7 nights

Special Event Conditions:
Minimum rental periods apply for Special event rentals:

* NASCAR: 4 days
* Bonnaroo and Burning Man: 7 Days

Bonnaroo: A USD $1,500.00 refundable cleaning & security deposit (authorized on credit card only) is required for this event!

Burning Man: Road Bear will combine the Security & Cleaning deposits for Burning Man and CHARGE (credit card only) a refundable USD $1,500.00 Deposit at pick-up.

Road Bear also charges a USD $500 surchage per rental for pick ups from San Francisco from 21st to 26th August 2013

Road Bear will NOT allow name changes on confirmed reservations and the main renter/credit card holder must be present at time of vehicle pick up.
Vehicles will not be handed over to a 3rd party or in case of insufficient funds for the security deposit. The reservation will be cancelled and prepaid funds are forfeit ! No exceptions please.

Vehicle Substitutions:
If for any reason the booked vehicle should not be available, ROAD BEAR RV reserves the right to substitute a higher-rated vehicle at no additional cost. Should a lower-rated vehicle be substituted, the liability is limited to the refund of the gross rate difference of the two vehicles.

Cleaning Fee:
The clients are responsible to return the vehicle with the interior cleaned and holding tanks dumped. The vehicle outside does not require cleaning by the customer. Cleaning charges with a USD $50 minimum will apply otherwise. USD $50  will be charged if holding tanks are not empty upon return.

Please Note: No Pets & No Smoking

Towing:
Towing does not cost anything extra. The limit is 1000 lbs with the trailer.
The customer has to find a trailer themselves.

Parking / Traffic Violations:
It is the clients responsibility to report and pay for all parking/traffic violations at check-in. Failing to report these violations at drop off will cause a charge of an administrative fee of USD $100  plus the fine (including all late charges) to the clients credit card.

Fuel Information:
The cost of gasoline, propane and oil is not included and ROAD BEAR RV does not assume responsibility for estimates of consumption. All vehicles are delivered with full tanks and the customer is expected to return the vehicle with full tanks or will be charged accordingly.

Maintenance:
The customer is responsible for checking engine oil and coolant levels at each refueling as well as reporting mechanical failures immediately. Coolant refills and authorized repairs will be reimbursed upon return of the vehicle and presentation of all receipts (see Mechanical Breakdown). It is the driver's responsibility to operate the vehicle in a safe manner and to exercise all caution possible.

Mechanical Breakdown:
For repairs exceeding USD $50  the customer must call the ROAD BEAR RV 24-hour toll free telephone assistance to get an authorization. Non-authorized repairs over USD $50  will not be reimbursed. Receipts must be presented for reimbursement. Customer will be held responsible for mechanical damage due to negligence in operation and/or maintenance.

INSURANCE:

Public Liability Insurance (included in the daily rental rate)
Public Liability Insurance to cover accidents in the event that the renter is at fault.  The policy protects the rental company up to USD $1,000,000  and the renter to Statutory Limits (State mandated minimum liability coverage). 

SLI (Supplemental Liability Insurance)
The optional SLI coverage provides the customer with an increased limit of liability protection.  SLI protects the renter and any authorized driver listed on the rental contract for up to USD $1,000,000  toward 3rd party damage claims.
 
Additional liability coverage can be purchased as described below:
SLI - Provides the customer with an increased limit protection up to one million dollars.
USD $9  per day

Premium VIP Coverage (included in the daily rate) - Security Deposit of USD $1,000 (will be authorised on a major credit card)
VIP includes secondary Comprehensive and Collision coverage for the rented vehicle with a deductible of USD $1,000  per incident.
Coverage includes but is not limited to:

• Accidental damages to the vehicle (renter’s or 3rd party’s fault).
• Uninsured Motorist" in case the renter is involved in an accident with a non-insured driver.
• Windshield & glass damage
• Vehicle theft and fire (personal property and items in the vehicle are always excluded)
• Vandalism

No insurance coverage is provided (liability or comprehensive & collision) while traveling into non-authorized areas including but not limited to the country of Mexico, the inner cities of New York, Montreal and Quebec (Canada).

Non-Covered Damages
The renter’s responsibility for negligence and/or non-covered damages e.g. roof damages and roof accessories (all damages above the windshield) is unlimited, up to the vehicle value.

Renter has full legal and financial responsibility in case of:

• Renters negligence, e.g. backing up without a guide, following incorrect GPS guidances, etc.
• Breach or violation of the rental contract.
• Damages to the interior of the vehicle.
• Damages caused by freezing or overheating of vehicle or systems (please refer to “Winterization” as well).
• Deliberate and willful damages caused by the renter or his guests.
• Damages caused to the vehicle by abuse or misuse for illegal activities.
• Damages caused by neglecting proper operating procedures, e.g. incorrect fuel type & quality, ignoring oil or coolant levels, air pressure etc.
• Damages and losses caused during travel in or thru restricted areas and damages due to “off-road” usage.
• Damages and accidents caused under the influence of alcohol, drugs or other controlled substances.
• Damages and injuries caused by overloading the vehicle and/or exceeding the legal towing capacity (towing limit – 1500 lb maximum with proper equipment).
• Carrying more passengers than having seat belts available.
• Operation of the vehicle by anyone not listed on the rental contract or having a valid driver license.
• Operation of the vehicle by anyone not meeting the age requirements as shown on the rate sheets and rental terms & conditions.
• Personal damages and personal property are never covered.

VIP-Vacation Interuption Protection
Should the renter’s motor home vacation be interrupted by an automotive mechanical breakdown (not accident or damages caused by the renter) for more than 12 working hours after reporting such to Road Bear, the renter will be reimbursed for the greater of the gross daily rental rate or expenses for hotel rooms up to USD $25.00 per person per night and car rental up to USD $50.00 per day per motor home with a combined maximum of USD $1,500.00 per tour.

Defects and repairs of GPS, radio, TV, CD and DVD player, generator, AC, refrigerator, heater, water heater , slide-out room, awning, cruise control etc. are not considered mechanical breakdowns and are excluded from VIP reimbursement. Refund of expenses is only possible against proper receipts.

Please take note:
In case of a claim, Road Bear RV will not act as an adjuster for any third party insurances purchased by the renter (such as $ 0.00 deductible insurance, etc.).

In the Event of an Accident

• The customer must obtain a local police report as provided by the attending police officer investigating the accident. An accident report form is supplied to the customer and is located in the vehicle along with the registration- & insurance papers.
• ROAD BEAR RV must be notified as soon as possible. A full-written report along with the other party's name, address, phone number and driver's license number on the supplied accident report form will be required upon return of the vehicle.
• All documents relating to the accident must include a police report- or identifying number.
• Insurance coverage may be void if the above instructions are not followed.

Unauthorized Extension of the Rental Period:
Should a customer keep the vehicle beyond the contracted period USD $30 per hour or USD $300  per day late charges will apply. However, if the customer contacts ROAD BEAR RV and obtains the proper authorization to extend, only the normal rate will apply.

• Pets: Pets are not allowed.
• Smoking: Smoking is not allowed in any vehicle. USD $250 cleaning / deodorizing fee applies.
• Mexico: Traveling into Mexico is not permitted
• Death Valley: Traveling into Death Valley is not permitted between June 15th and September 15th
• Alaska: Traveling within Alaska, Yukon and/or NWT is permitted. ROAD BEAR must be advised at the time of reservation.
• Other: Private-, gravel-, dirt- or logging roads and other non-public roads, beaches, etc. Inner city of New York / Montreal & Quebec City (Canada)

Credit Cards:
Visa, Master / Euro, American Express are accepted